Our commitment to privacy
Our commitment to data security
To prevent unauthorised access to, maintain data accuracy, and ensure the correct use of information, we have in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How we use your information
We use the information you provide about yourself when contacting us or making an enquiry, for example, via e-mail, newsletter signup or by using our online enquiry form. We do not share this information with outside parties except to the extent we deem necessary to complete that enquiry.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We never use or share the personally identifiable information provided to us via the Custom Operators website in ways unrelated to the ones described above without also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses.
E-mails may be sent to inform you of news about services or offers by Custom Operators.
You can register with our website if you would like to receive our email newsletter about special offers and deals. During or after the registration process we may ask you how you would like to receive information from Custom Operators and any other preferences you may have.
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Google Analytics Advertising Features
The Custom Operators website employs Google Analytics Advertising Features to view demographics and interests data. Visitors to the Custom Operators website can opt out of Google Analytics Advertising Features, including through Ads Settings [https://www.google.com/settings/ads/preferences?hl=en-GB], Ad Settings for mobile apps or any other available means. You can also opt out via the Google Analytics Opt-out Browser Add-on [https://tools.google.com/dlpage/gaoptout/].
Do we disclose any information to outside parties?
- Collection and use of personal data
a. Purpose of processing and legal basis
The Company will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of providing you with work-finding services. This includes for example, contacting you about job opportunities, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, arranging payments to you and developing and managing our services and relationship with you and our clients.
If you have opted-in we may also send you marketing information and news via email/ text. You can opt-out from receiving these at any time by clicking “unsubscribe” when you receive these communications from us.
In some cases we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.
We must have a legal basis to process your personal data. The legal bases we rely upon to offer our work-finding services to you are:
- Your consent
- Where we have a legitimate interest
- To comply with a legal obligation that we have
- To fulfil a contractual obligation that we have with you
- Legitimate interest
This is where the Company has a legitimate reason to process your data provided it is reasonable and does not go against what you would reasonably expect from us. Where the Company has relied on a legitimate interest to process your personal data our legitimate interests is/are as follows:
- Managing our database and keeping work-seeker records up to date;
- Providing work-finding services to you and our clients;
- Contacting you to seek your consent where we need it;
- Giving you information about similar products, or services that you have used from us recently;
- Statutory/contractual requirement
The Company has certain legal and contractual requirements to collect personal data (e.g. to comply with the Conduct of Employment Agencies and Employment Businesses Regulations 2003, immigration and tax legislation, and in some circumstances safeguarding requirements.) Our clients may also require this personal data, and/or we may need your data to enter into a contract with you. If you do not give us personal data we need to collect we may not be able to continue to provide work-finding services to you.
- Recipient/s of data
The Company may process your personal data (and/or sensitive personal data) with the following recipients:
- Clients (whom we may introduce or supply you to)
- Former employers whom we may seek references from
- Our accountants and auditors
- Payroll service providers who manage payroll on our behalf or other payment intermediaries whom we may introduce you to
- Online timesheet service provider for temporary or contact assignments
- Other recruitment agencies in the supply chain
- Outsourced CV formatting services
- Our legal advisors
- Our CRM and accounting software provider
- Our IT providers
- Website analytics software providers
- Companies House – Public information sources
- Our credit checking platform
How to contact us
Custom Operators Ltd
Tel: 0345 208 4444
This policy was last modified on 4 February 2021.